Support

Here you'll find answers to your questions. And you always are welcome to contact us through email.

Frequently asked questions

Library Questions

Absolutely.
Yes. Just tap the Select button and select the scores you want to export and then tap the export button at the bottom bar.
Yes. You can use the function Open In… with a zip file using an external app and then select the app digitalScore. All the compressed files will be uncompressed to the app Documents folder and the scores will appear in your library.
Yes. You can use the function Open In… with a zip file using an external app and then select the app digitalScore. All the compressed files will be uncompressed to the app Documents folder and the scores will appear in your library.
Yes. You can use the function Open If you want to change all the covers that you see on your library go to Preferences. Then tap on Library and then Scores cover. There you can choose whether using the first score page as a cover or using a default cover.
You can do several things. First you can archive any score/s and/or folder/s by tapping on the Select button and then tapping on the box icon at the bottom bar. This will make the selected scores disappear from the library even though, you can open them through the Archive button on the left of the search bar. So archiving a score doesn't delete it from your device but hide in some way. Another thing that can be done is to export the score/s with the Score format. In this way you can keep your scores in your cloud or anywhere you want and restore them later and all the score metadata and annotations will be kept as well.
Sure. You just need to select the file using the Select button or doing a tap & hold on the score you want and then releasing it. Tap the rename button on the bottom bar and enter the new name..
Yes. Tap on the playlist button so you can see all your playlists. Perform a left swipe on the desired playlist and tap on Share.
This is because you need to press Enter after finish editing a text field.
First of all, keep calm and don't make any false steps. Next, the app creates backups periodically (unless the user has disabled the option) so you can open the app, go to the app preferences and then select Library. There you will find the option to reset the library. In case you don't have any backups there is no possibility to reset the library.
See this page to see more information.

Adding Scores Questions

First of all you must note that all the scores that you can search are from IMSLP (imslp.org), so you might not expect to find pop or modern scores. If this is your case, just import the scores.

To find a musical work try always to use as less words as possible and use keywords such as the composer name, instrument, opus number and the musical form. For example, Mozart violin sonata 313 or Brahms piano quartet 1 g.

Try not to use an alternative name such as moonlight sonata or Vivaldi spring. Use Beethoven piano sonata 14 or Vivaldi violin concerto 269.

Note also that some scores might be blocked and therefore they cannot be downloaded due to copyright restrictions..

Upgrade Questions

The first thing you have to do is to unsubscribe. To find out how to do it you can check this link


Then you can ask for a refund of the last payment of the subscription in case you already had the one-time payment version when you paid for it. Please follow this link to find out how to do it.

Yes, Premium features are only available on monthly or annual subscription plans.

Annotations Questions

If you have enabled the option Make snapshots periodically (Preferences > Library > Snapshots), you can restore all your scores information such as their title, composer, etc, and annotations to any previous state. This will overwrite all your current annotations and overall information.
Yes. After placing any kind of annotation on the score, you can select it by tapping and hold on the annotation. Then, a contextual menu will appear with the available options for that annotation. All annotations can be moved and some can be transformed. Note that to move the inking annotations you need to use the Lasso tool within the tools.
Yes. You can add any number of action buttons in a score as you need. After adding an action button you can configure it to start a metronome at a certain tempo and pattern.
Yes, but at the moment this function is only available with Airturn foot PED. To do so, you need to add a page link with the annotations. Then, while configuring it, enable the button Left to make that page link be able to be triggered by holding the left foot pedal.
Yes, you can place an action button on a score page and set it to open a score to a desired page. After you open the new score, you can go back with a button on the top bar.
User Guide

Master the details

This is a deep app, with many functions that can be overwhelming. If you need to learn more about specific functions or have doubts about how some elements of the app work, check the guide.

USER GUIDE

Release notes

What's New

Our mission is to maintain and add new functions to digitalScore periodically, so you can find it robust enough to be confident with and to have the newest features.

See Release notes

Contact

Want to say something?

If you want to tell us something like requesting new features, support, reporting a bug or anything else, just write to us.

Send an email
IMPORTANT NOTICE for UK residents: digitalScore is an app available for download on the App Store, where all purchases are made directly through Apple. We do not process any direct bank subscriptions or charges. If you are reaching out due to a charge under names like “YOURDIGISCORES,” “DIGITALSCORES,” “DIGISCORE,” or similar, please be aware that this is likely a scam unrelated to digitalScore. We strongly recommend contacting your bank to block the charges and report the fraud to the authorities immediately.